• Returns

Returns

If cards arrive damaged, let us know within 30 days of receipt. Email sales@cheshirecardcompany.co.uk with your order number and photos of the damage. We'll either replace the affected stock or issue a credit note — whichever works better for you.

Shortages should also be reported within 30 days. Check your delivery note against the order first, then get in touch with your order number.

We don't accept returns of unwanted stock. Cards come in packs of 6 so you can trial individual designs without over-committing. If we've sent something you didn't order, contact us and we'll arrange collection and a replacement at no cost.

Refunds and credit notes are sorted within 5 working days of the issue being confirmed. Questions about a claim: sales@cheshirecardcompany.co.uk.

Free Shipping on Orders Over $50

Enjoy free standard shipping when you spend $50 or more. No hidden fees — just more value with every order.

Standard Delivery within 2–5 Business Days

We process and ship your order quickly so you can start enjoying your purchase without delay. Most orders arrive within 2 to 5 business days.

Easy 30-day Returns

Changed your mind? No problem. You have 30 days to return your item, no questions asked.

Return Items in Original Condition for a Full Refund

To receive a full refund, simply return your item unused and in its original packaging.

We are committed to providing a smooth and hassle-free shopping experience from start to finish. If you have any questions or need assistance, our customer support team is always ready to help.

Contact our team